CITIZEN PARTICIPATION PLAN JULY 2019 1
CITIZEN PARTICIPATION PLAN
Rev. July 3, 2019
A Citizen Participation Plan sets forth the policies and procedures for citizen participation in the development of
the five-year Consolidated Plan, annual action plans and annual end of year reports. The Citizen Participation
Plan is designed specifically to encourage participation by low- and moderate-income persons, particularly those
living in areas where Community Development Block Grant (CDBG) funds will be used, as well as minorities,
persons with disabilities, residents of public housing and other interested citizens.
Salem’s first Citizen Participation Plan was adopted in March, 2000, following a training session conducted by
the Coalition for Low-Income Community Development, Inc. This plan is based on information collected during
that training, as well as the following sources: U.S. Department of Housing and Urban Development (HUD) or
National Community Development Association (NCDA) sponsored trainings/meetings ; 24 CFR 91.105 in the
Consolidated Plan Regulations; and recommendations from other communities and HUD representatives.
The Citizen Participation Plan is typically reviewed and updated prior to the start of the five-year Consolidated
Plan process. It was revised in March, 2005, October, 2009 and again in March, 2014. A not less than fifteen-day
comment period is advertised whenever the Citizen Participation Plan undergoes significant amendments.
A comment period for the Citizen Participation Plan, updated in April, 2019, was advertised on May 29, 2019.
The Citizen Participation Plan is arranged as follows:
1. Assessment of priority needs
a. Consolidated Plan
i. Factual Data Collection
ii. Community input
b. Action Plan
c. Affirmatively Furthering Fair Housing
2. Advertisement, location and format of public hearings & meetings
3. Preparation of the Plan
4. Availability of Documents
5. Draft plans - Consideration of comments
6. Application for Federal Funds Approval
7. Funding Requests
8. Technical Assistance
9. Action Plan Amendments
10. Consolidated Plan Amendments
11. Consolidated Annual Performance and Evaluation Report (CAPER)
12. Additional Efforts
13. Complaints
The tasks outlined in this plan may be undertaken by staff of the City of Salem Department of Planning and
Community Development or by a consultant hired during the Consolidated Plan process.
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1. ASSESSMENT OF PRIORITY NEEDS
a. Consolidated Plan
Salem undertakes a housing and community development needs assessment every five years as
part of the Consolidated Plan process in order to identify and prioritize the housing, community
and economic development needs of the city’s residents and develop proposed activities, as well
as address proposed strategies and actions for affirmatively furthering fair housing. The plan is
submitted to the U.S. Department of Housing and Urban Development (HUD) through its IDIS
system. The City of Peabody is the lead community, responsible for submitting the Consolidated
Plan in IDIS on behalf of the 30 communities within the North Shore HOME Consortium.
The City specifically targets the following groups for intensive outreach and involvement in the
development of the Consolidated Plan:
Low- and moderate-income persons and residents living in predominantly low- and
moderate-income neighborhoods;
Persons with HIV/AIDS and their families, and HIV/AIDS service providers;
Homeless and homeless service providers;
Senior citizens and senior service providers;
Minorities;
Non-English and limited English speaking residents;
Residents of public assisted housing, Resident Advisory Board and the Salem Housing
Authority;
Community Development Corporations and residents served;
Mental & physical health agencies;
Substance abuse prevention agencies;
Salem Health Department;
Youth advocacy groups and providers of services to children;
Persons with disabilities and service providers for persons with disabilities;
Persons living in areas designated as revitalization or slum/blight areas;
Economic development/job creation agencies;
Banks, realtors, developers and other community businesses;
Adjacent units of general local government and local and regional government agencies;
Local agencies with metropolitan-wide planning and transportation responsibilities;
Broadband internet service providers and organizations engaged in narrowing the digital
divide;
Agencies whose primary responsibilities include the management of flood prone areas, public
land or water resources, and emergency management agencies;
Continuums of Care, philanthropic organizations, community-based and faith-based
organizations;
Community-based and regionally-based organizations that represent protected class members
or enforce fair housing laws; and
Other local and regional institutions and non-profit organizations.
Specific types of data to be collected through the needs assessment shall include:
Elderly and non-elderly homeowner and renter needs;
Special needs of the elderly, frail elderly, persons with alcohol/other drug addiction, disabled
persons, persons with disabilities (mental, physical, developmental, persons with HIV/AIDS
and their families);
Homeless needs for individuals and persons in families with children including;
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Needs for emergency, transitional and permanent housing;
Estimated supportive services slots for job training, case management, substance abuse
treatment, mental health care, housing placement and life skills training;
Estimated needs of chronic substance abusers, seriously mentally ill, dually-diagnosed,
veterans, persons with HIV/AIDS, victims of substance abuse and youth;
Community needs including anti-crime programs, economic development, infrastructure,
public facilities, public services, senior programs and youth programs;
Poverty;
State and local health and child welfare agency data on housing units in which children have
been identified as lead poisoned; and
Barriers to affordable housing.
Factual data collection and community input methods will include:
i. Factual data collection
Factual data to be used and incorporated into the needs assessment will include
information found in the most recent U.S. Census and other available publications
including, but not limited to, Home Mortgage Disclosure Act, State Unemployment
Insurance, property assessments, building permits, National Low Income Housing
Coalition’s annual Out of Reach report, Dun and Bradstreet, real estate transactions and
the N. S. Home Consortium (Analysis to Impediments, Continuum of Care and any
available Consolidated Plan data), the WarrenGroup date and foreclosures.com data.
ii. Community input
Whenever possible, citizen participation will include presentations at:
Public hearing(s);
Neighborhood Association meeting(s);
Salem Housing Authority Tenant’s Association;
Commission on Disabilities;
Affordable Housing Trust; and
Focus groups (i.e. Economic Development, social service groups).
Citizen participation will be encouraged through a variety of methods, including but not
limited to:
Legal advertisement in the Salem News;
Posted flyers at the Salem Public Library, Salem Council on Aging, Salem Housing
Authority, Salem City Hall and Salem City Hall Annex;
Flyers sent to social service agencies, civic groups, the N.S. Home Consortium, as
well as other Salem locations;
Salem H.O.P.E. distribution list;
Notification to the Salem City Council;
The City’s official website, www.salem.com;
Press release to local media; and
Salem Access Television community calendar.
Citizen Participation will also include interviews with representatives of various local
agencies, such as but not be limited to, those serving the elderly, non-English or limited
English speaking, homeless, substance abusers, veterans, youth, persons with disabilities
(mental, physical, developmental, persons with HIV/AIDS and their families), and
agencies that provide job training and placement, Lifebridge, the North Shore CDC,
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Salem Council on Aging, Salem Housing Authority, Salem Health Department,
municipal inspection service departments (i.e. building & fire) and local businesses.
Alternative public involvement techniques may be utilized, such as internet-based
surveys, or at alternative locations, such as a community meal offering at a neighborhood
school.
b. Annual Action Plan
At the commencement of the Annual Action Plan process (during each of the four years between
the Consolidated Plan process), citizen participation efforts will be undertaken in order to
evaluate how Salem’s housing and community development needs and priorities have changed
since the completion of the prior Consolidated Plan and to assess any new information received.
Citizen participation will be encouraged through a public hearing, legal advertisements in the
Salem News, Salem Access Television notice and posted flyers at the Salem Public Library,
Salem City Hall, Salem City Hall Annex, www.salem.com and the Salem Housing Authority, as
well as various email notifications.
c. Affirmatively Furthering Fair Housing (AFFH)
As of the writing of this plan, the Assessment of Fair Housing (AFH) tool has been withdrawn by
HUD, leaving the obligation for an Analysist of Impediments (AI) to remain in effect. However,
should the AFH, in some form, be reinstated, the City of Salem plans to utilize the same citizen
participation strategies as outlined for the Consolidated Plan. If possible, the two will be
conducted concurrently. Criteria for revisions to the plan are to be determined, but at a minimum
will include situations described in the applicable regulations. All HUD-provided data and any
other supplemental information to be included will be available on request.
The AI is currently completed by the North Shore HOME Consortium, to which the City of
Salem participates.
2. ADVERTISEMENT, LOCATION AND FORMAT OF PUBLIC HEARINGS & MEETINGS
Based on the American Community Survey, in 2017, 14% of Salem’s population speak Spanish and
another 8.4% speak another language other than English. Language assistance to non-English speaking
residents is available upon request
Public hearings will be advertised in the Salem News, on Salem Access Television, through
English/Spanish notices posted at the Salem Public Library, Salem Housing Authority, Salem Council on
Aging, Salem City Hall and Salem City Hall Annex, and on www.salem.com. Salem News legal ads and
SATV ads shall be provided to these media approximately two weeks prior to the hearing. In addition,
advertisement may include notices provided to the Salem HOPE distribution list of non-profit agencies
and/or press releases distributed to local print agencies. Public hearings will be held at 98 Washington
Street, which is accessible to people with disabilities and located on or near the bus lines and MBTA train
station. Whenever possible, a Spanish translator will be present. One public hearing will be held at least
30 days prior to the completion of the Draft Consolidated Plan or Annual Action Plan (usually at the start
of the annual process). During this hearing, citizens will be given opportunity to review prior year
program performance. One public hearing will be held at least 30 days prior to the submission of the final
Consolidated Plan or Annual Action Plan.
Forums and focus group meetings will be held at various locations and times appropriate to the type of
group, population or neighborhood. Forums, focus groups and other meetings may be advertised in the
Salem News, on Salem Access Television, through notices posted at the Salem Public Library, Salem
Housing Authority, Salem Council on Aging, Salem City Hall and Salem City Hall Annex, and on
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www.salem.com. In addition, advertisement may include notices provided to the Salem HOPE
distribution list of nonprofit agencies, and/or press releases distributed to local print agencies. Forums
and focus groups targeted to specific neighborhoods may include distribution of flyers to those targeted
populations. Such flyers intended for Point Neighborhood residents shall also be provided in Spanish.
Neighborhood meetings in the Point Neighborhood will be conducted by bilingual staff.
Senior transportation is available by contacting the Transportation Coordinator of the Salem Council on
Aging at least two days in advance. Persons with other special needs should contact the DPCD for
reasonable accommodation and provide ample time for the request to be arranged.
3. PREPARATION OF THE PLAN
Following the Needs Assessment, the Consolidated Plan and/or Annual Action Plan will be drafted. The
Draft will set priorities and will provide for the development of funding decisions based on plan priorities.
Included in the plan will be the required HUD forms, data, maps, narratives, illustrations and
photographs. The plan will include the amount of assistance that Salem expects to receive, including
grant funds and program income, the range of activities that may be undertaken and an estimate of the
low and moderate income persons to benefit from the proposed activities.
4. AVAILABILITY OF DOCUMENTS
All public documents are available for viewing at the Department of Planning & Community
Development (DPCD). A copy of the Citizens Participation Plan, Draft and Final Consolidated Plan,
Draft and Final Annual Action Plan, and Draft and Final Consolidated Annual Performance and
Evaluation Report (CAPER) will be provided to the Salem Public Library and the Salem Housing
Authority. A notice, that includes a subject, purpose and summary of the document, its availability, its
comment period, and the time/date of any public hearings or meetings, will be published in the Salem
News. Additional notice will be posted at Salem City Hall, Salem City Hall Annex, the Salem Public
Library, the Salem Council on Aging and the Salem Housing Authority.
Copies of any CDBG or HOME related public document exceeding 10 pages will be provided upon
request at a cost of 20¢ per page, free for documents under 10 pages. Full copies of documents are
available free by e-mail, as well as on computer disks when the disks are provided by the requester. In
addition, copies of these documents will be available for download at no charge on www.salem.com. A
limited number of free copies of draft plans (i.e. Consolidated Plan, Action Plan) will be available at
related public hearings. Final copies of all plans and reports shall be provided to HUD.
Residents of the community, public agencies, and other interested parties may request access to
information and records relating to the Consolidated Plan or any activities assisted with CDBG or HOME
funds for the preceding 5 years by written request and such requests shall receive a response within ten
(10) days pursuant to the Massachusetts Public Records Law.
5. DRAFT PLANS – CONSIDERATION OF COMMENTS
All comments received will be reviewed by the Director of the De partment of Planning and Community
Development, Assistant Community Development Director and the city’s consultant (if one has been
engaged), but may also be reviewed by the Mayor. The City of Salem will consider any comments or
views of citizens received in writing, or orally at any public hearing in preparing the final Consolidated
Plan. All comments suggesting amendments to the drafts that are considered reasonable, feasible and
consistent with HUD regulations will be incorporated into the final plans. A summary of public
comments or views, and a summary of any comments or views not accepted and the reasons therefore,
shall be included in the final Consolidated Plan.
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6. APPLICATION FOR FEDERAL FUNDS APPROVAL
Prior to submission to HUD, copies of the Consolidated Plan and/or Annual Action Plan will be provided
to the City Council, along with a copy of the Application for Federal Funds. The City Council will vote
to approve the submission of the Application for Federal Funds. The Application for Federal Funds will
be signed by the Mayor and included in the submittal to HUD.
7. FUNDING REQUESTS
Annually, the City of Salem will issue a Request for Proposals (RFP) for funding applications. RFPs
issued may be to solicit public services, housing and/or economic development funding requests. Awards
are conditional upon available funding.
Funding assistance for Public Services is awarded on a competitive basis in annual funding rounds, which
are advertised in the Salem News. Guidelines for the Public Services Program are provided in a separate
document. A list of proposals received will be included in the Draft Action Plan for the 30-day comment
period. The DPCD’s recommendations for awards are provided to the Mayor for approval.
Applications for city-administered programs (First Time Homebuyers Loan Program, Housing
Rehabilitation Loan Program and Economic Development Loan Program) are available at the DPCD and
may be submitted at any time. Guidelines for these programs are provided in a separate document.
Approval of these loans is contingent upon meeting eligibility requirements and the availability of
funding. Applications may be placed on a waiting list, if necessary, to accommodate current staffing or
funding levels.
Persons, businesses or agencies seeking assistance for other types of assistance (i.e. housing development,
or redevelopment) should contact the DPCD.
8. TECHNICAL ASSISTANCE
Individuals, businesses or agencies needing technical assistance to apply for CDBG or HOME funds or
for other assistance regarding CDBG or HOME funded programs may contact the DPCD for consultation.
First Time Homebuyer and Housing Rehabilitation Loan Program technical assistance will be provided
by DPCD housing staff. New applicants should meet with DPCD housing staff after reviewing the
application guidelines on www.salem.com.
Business establishment and business loan application assistance will be provided by the economic
development planner. New applicants should meet with the economic development planner after
reviewing the application guidelines on www.salem.com.
Assistance to public service agencies will be provided by the Assistant Community Development Director
or the Housing Coordinator. Agencies receiving CDBG public services funding are required to attend a
brief training meeting prior to the start of the funded program.
All other questions or requests for information or assistance should be directed to the Community
Development Director or Assistant Community Development Director.
9. ACTION PLAN AMENDMENTS
Amendments proposed for the HUD-approved Annual Action Plan will be evaluated and addressed as
follows:
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Minor amendments: Minor amendments will be undertaken as necessary with no public comment.
Examples of minor amendments include but are not limited to:
Increase or decrease of the budgeted funds for an existing activity in the Annual Action Plan;
Cancellation of an activity that was determined ineligible, infeasible or no longer a priority;
Addition of emergency activities (interim assistance);
Addition of an IDIS AP-35 project that meets the established goals of the Annual Action Plan and
whose proposed budget is $50,000 or under: or
Transfer of funding (i.e. change of use) from one existing eligible activity to another.
Substantial amendments: Legal advertisements will be placed in the Salem News for all significant
amendments, providing 15-day comment period. Examples of significant amendments include but are not
limited to:
Addition of an IDIS AP-35 project that meets the established goals of the Annual Action Plan with a
proposed budget of $50,001 or over; or
Addition of an IDIS AP-35 project, whose proposed budget is under $200,000, that has been
determined to be a new priority, but whose goal was not included in the Annual Action Plan.
10. CONSOLIDATED PLAN AMENDMENTS
Amendments proposed for the HUD-approved Consolidated Plan will be informally reviewed by
Community Development staff with staff of the North Shore HOME Consortium and/or HUD field office,
after which a course of action for citizen participation will be determined. At a minimum, substantial
amendments shall provide for a public hearing and shall allow for a period of not less than 30 days to
receive public comment on the substantial amendment before the amendment is implemented. A
substantial amendment to the Consolidated Plan shall include but not be limited to, the addition of a set of
goals or an activity not previously included in the plan whose proposed budget is over $200,000 and/or
the addition of a Section 108 Loan Guarantee application for an activity not previously included in the
plan. The City of Salem will consider any comments or views of citizens received in writing, or orally at
public hearings, if any, in preparing the substantial amendment to the Consolidated Plan. A summary of
public comments or views, and a summary of any comments or views not accepted and the reasons
therefore, shall be attached to the substantial amendment to the Consolidated Plan.
11. CONSOLIDATED ANNUAL PERFORMANCE AND EVALUATION REPORT (CAPER)
The CAPER must be submitted to HUD within 90 days after the end of the program year (June 30th),
providing a detailed description of CDBG and HOME funds used during the fiscal year and to what
extent they benefited low and moderate income people. Legal notice of the availability of the draft
CAPER and 15-day comment period is advertised in the Salem News and is posted at Salem City Hall
and Salem City Hall Annex and on www.salem.com. The City of Salem will consider any comments or
views of citizens received in writing or orally at public hearings, if any, in preparing the CAPER . A
summary of public comments shall be included in the final CAPER.
12. ADDITIONAL EFFORTS
Citizen participation in CDBG activities is not limited to the formalized procedures noted above. Various
CDBG activities include separate public comment opportunities, as well as public participation such as
providing input on the re-design of a public park. In addition, City administrators (Mayor, City
Councilors and/or DPCD staff) are often in attendance at various neighborhood association meetings
where needs and proposed or planned activities are discussed. City representatives are available to meet
with residents and business or agency representatives on an individual basis to receive input on needs and
ideas for CDBG activities.
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Additionally, there are various organizations, committees and groups from which input is gathered.
These are particularly important forums where one voice may represent many individuals or population
groups. Included are Salem H.O.P.E., the Collaborative of Hope, the Commission for Disabilities,
Neighborhood Improvement Advisory Council, the Salem Partnership, Salem Main Streets Initiative and
the Salem Chamber of Commerce:
a. Salem H.O.P.E.: Salem H.O.P.E. (Human Organization Partnership Effort) is a networking
group of human service agencies that serve Salem residents. It is an open public forum for
agencies to learn about the services being provided by other agencies in order to fill in gaps,
coordinate efforts and avoid the duplication of services. All human service agency
representatives that serve Salem residents are invited to attend the quarterly Steering Committee
breakfast meetings held at rotating agency locations. Through this program, agency
representatives are introduced to each other and exchange information, announcements and
updates. The DPCD provides staff administration and produces a Salem H.O.P.E. quarterly
newsletter, which is distributed via e-mail. Salem’s Assistant Community Development Director
attends all Salem H.O.P.E. meetings. Agencies wishing to be included on the Salem H.O.P.E.
mailing list should contact the Assistant Community Development Director.
b. Collaborative of Hope: The Collaborative of Hope is a strategy to involve residents, business
owners, community groups, and homeless individuals in a conversation on how the community
can collectively address chronic homelessness. Components included:
i. Annual public dialogue meetings to outline existing statistics and practices and to
propose new approaches;
ii. Outreach workers on call out of the Salem Police Department in partnership with North
Shore Community Health (funded with CDBG), to connect homeless with health and
other services;
iii. Establishing hope@salem.com to report non-emergency transient or homeless issues;
iv. Instituting a Housing First model to find appropriate housing and offer it to chronic, high -
risk individuals with tenant based rental assistance and support services;
v. Monthly meetings of the High Risk Homeless Task Force, where service providers
review the cases of high-risk individuals and work to address individual needs; and
vi. Regular meetings of organization representatives (i.e. City of Salem, Salem Police Dept.,
North Shore Community Health Center, Lifebridge, NSCAP, School Department
representatives, faith leaders and the North Shore Workforce Investment Board) to
continue the dialog.
c. Commission on Disabilities: The Commission on Disabilities is a Mayor-appointed, City
Council- confirmed board whose seven members meet monthly to advise the City on issues
relative to persons with disabilities.
d. Neighborhood Improvement Advisory Council: The Neighborhood Improvement Advisory
Committee works to identify and review issues that affect Salem neighborhoods and to work for
the City to address them and improve the overall quality of life. NIAC is comprised of the
President (or designee) of each neighborhood organization with the City of Salem.
e. Salem Partnership: The Salem Partnership is a public/private sector coalition of local leaders
who contribute time, energy and special resources to revitalize Salem. The Salem Partnership
sponsors, supports and encourages the creation of programs and events that help promote new
business development, the growth of Salem’s tourist industry and unity within the community.
The DPCD’s Director is on the Executive Committee of the Salem Partnership.
f. Salem Main Streets Initiative: The Salem Main Streets Initiative is a preservation-based,
volunteer-driven strategy for downtown and neighborhood retail business revitalization. The
mission of the Salem Main Streets Initiative is to help plan and direct those activities that
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preserve, develop and enhance the economic, social and cultural quality of the city's downtown
and neighborhood commercial districts. A representative of the DPCD attends Main Streets
board meetings and various subcommittee meetings.
g. Salem Chamber of Commerce: The Salem Chamber of Commerce is an independent
association of business and professional people which offers business referrals, networking,
participation in cooperative business building events, updates on local business issues through a
monthly newsletter and breakfast meetings. The DPCD’s Director is a member of the Chamber’s
Board of Directors.
To keep the public informed of CDBG activities, the City of Salem periodically advertises the availability
of loan funds, as well as publicizes project- specific public meetings on www.salem.com and through
press releases and/or flyers for specific CDBG assisted activities.
The City of Salem makes every effort to minimize displacement of persons and to assist any persons
displaced. A copy of the City of Salem’s Relocation Assistance Policy is available at the DPCD.
13. COMPLAINTS
Complaints should be addressed to the Director of Planning and Community Development, City of
Salem, 98 Washington Street, Salem, MA 01970, 978 619-5685. The City of Salem will provide a
written response to written complaints within 15 working days, where practicable.