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159 BRIDGE STREET UNIT 2 HOME PEST INSPECTION REPORT 6-29-2021BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. Ultimate Protection Home Pest Inspection Please pay special attention to findings and comments below as these may indicate conditions that can lead to termite and pest problems. EXTERIOR INSPECTION PROPERTY DETAILS Linear Feet:160 Built Pre 1985:☒Primary Use: Muti-Family Structure #of Stories:2 Roof Type:Shingle Roof Foundation Type:Stone Construction Type:Basement Siding:Wood Industry Type: Square Footage:2000 Lot Size:#of Gas Meters: Cubic Feet:Eave Height:Peak Height: PROPERTY HAS A: Cistern:French Drain:Well: Visible Pond,Lake,Stream,or Waterway:Sprinkler System Present: Exterior Slab (False Porch)Over Basement Area:Gas Meter Have 3’Clearance: CONDUCIVE CONDITIONS Indications of pests,rodents,termites, wildlife,or other wood-destroying pests?☒Live Subterranean Termites Found?☐ Damage Found?☐Trees/shrubs on or against home? Conditions on or around foundation conducive to termite attack? Foundation slab/wall visible? Conditions allowing water to collect around structure? Openings large enough for pest/rodent/wildlife entry? Gutters and downspouts clear of debris and standing water? Siding Less Than 6"From Grade: Styrofoam Insulation or "DRI-VIT"Below Grade? Wood embedded in concrete? Breeding Sites: Homeowner Name: ASMA NOFAN Address:159 BRIDGE ST City State Zip: SALEM,MA,01970-3927 Home Phone:6178036848 Work Phone: BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. INTERIOR INSPECTION PROPERTY DETAILS Sump Pump:☐A/C -Heat Ducts in or Below Slab:☐ Plenum A/C -Heat System:☐Radiant Heat:☐ CONDUCIVE CONDITIONS Indications Of Pests,Rodents,Termites, Wildlife,Or Other Wood-Destroying Pests?☒Live Subterranean Termites Found?☐ Damage Found?☐Obvious Signs Of Leaks?☐ Musky Odors?☐Bath Traps Installed Where Applicable?☐ Wall Separation/Cracks?☐Sagging Or Bouncing Floors? ATTIC Number Of Attics:Attic Access Location: Indications Of Pests,Rodents,Termites,Wildlife,Or Other Wood-Destroying Pests?☐ Adequate Ventilation?Adequate Insulation R-Value?Obvious Signs Of Leaks? Attic Vents Screened?Asbestos Present? CRAWL SPACE Number Of Crawl Spaces:Crawl Space Access Location: Height Of Crawl Space:High Point Of Crawl Space:Low Point Of Crawl Space: Distance Between Joists:Depth Of Joists:#of electrical connections: Indications of pests,rodents,termites,wildlife,fungi,or other wood-destroying pests? Wood debris,stored material or structure/ground contact? Excessive Moisture?Visible Plumbing Leaks?Cracked foundation walls/supports? Sagging Or Cracked Floor Joists? Wood-Earth Contact?Wood Debris In Crawl Space? Inadequate Ventilation In Crawl Space? Wood Embedded In Concrete? Entire Crawl Space Accessible? INSPECTOR’S STATEMENT OF VISIBLE DAMAGE Mice in both units Date:06/29/2021 TECHNICIAN’S STATEMENT OF VISIBLE DAMAGE Date: BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. This graph is a record of a visual,non-destructive inspection by Terminix of certain readily accessible areas of the identified property for visible termite infestation/damage.Terminix is not responsible for repairs to damages disclosed above.In addition,hidden damage may exist in concealed,obstructed or inaccessible areas.No attempt to remove siding, plastic or sheetrock insulation,carpeting,paneling,etc.to search for hidden damage was made.Terminix cannot guarantee that the damage disclosed by visual inspection of the premises shown above represents the entirety of the damage which may exist as of the date of the initial control application.Terminix shall not be responsible for repair of any existing damage including without limitation,any damage which existed in areas or in structural members which were not accessible for visual inspection as of the date of this graph. BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. FLOOR PLAN LEGEND PROPERTY ELEMENTS Exterior Gas Grill Water Shut-Off Sprinkler Shut-Off Gas Meter Air Conditioner Cistern Exterior Slab Over Basement Area Inaccessible Area(s) Sump Pump Visible Waterway KEY TO EVIDENCE Access Holes Allowing Pest Entry Ant Activity Bed Bug Activity Bird Activity Carpenter Ants Cellulose Debris Dampwood Termites Drywood Termites Earth Contact Existing Damage Excessive Moisture Fungus Faulty Grade Flies Formosan Termites Gnaw Marks/Debris (Rodent) Large Gaps Mice Mosquitoes Missing Screens/Vent Covers Possible Hidden Damage Powder Post Beetles Powder Post Beetle Damage Rigid Board /Foam Insulation At Or Below Grade Roaches Rigid Board / Foam Insulation at or Below Grade Rodents Rodent Waste (Droppings) Rodent Droppings Rodent Tunneling In Insulation Rodent Tunneling Under Slab Or Concrete Pad Rub Marks (Rodent) Siding Less Than 6"From Grade Spiders Styrofoam Insulation Or DRI-Vit Below Grade Subterranean Termites Termite Damage Active Termites Wood Boring Beetles Wood Debris In Crawlspace Wood Embedded In Concrete BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. FLOOR PLAN LEGEND GENERAL TREATMENT SPECIFICATIONS Trench or trench/rod soil adjacent to exterior foundation walls Vertically drill exterior attached slabs and treat soil beneath along point of attachment Excavate soil beneath dirt-filled porch slab at point(s)of attachment to the structure and treat soil beneath Vertically drill the dirt-filled porch slab and treat the soil beneath the slab along the point(s)of attachment to the structure Drill the exterior foundation wall of a crawl space or basement from the inside and treat the soil immediately beneath the dirt-filled porch slab by short-rodding along the point(s)of attachment to the structure Drill through each side of the dirt-filled porch foundation wall per product label specifications and treat the soil immediately beneath the dirt-filled porch slab by short-rodding along the entire inside perimeter of the DFP Drill foundation walls of the dirt-filled porch and treat the soil immediately beneath the slab by long-rodding adjacent to the entire inside perimeter of the DFP Trench,remove,and treat soil by the Backfill Method (see label) Drill and treat voids of a double brick foundation wall per product label specifications Drill and treat voids of a stone foundation wall per product label specifications Drill and treat voids of a triple brick foundation wall per product label specifications Drill and treat voids of a hollow block foundation wall per product label specifications Drill and treat voids of a brick veneer foundation wall per product label specifications Drill and treat all voids of a chimney per product label specifications Drill and treat a subterranean termite infested wooden sill or plate Drill and treat a subterranean termite infested wooden joist/s Drill into voids of termite infested wood and inject product into inaccessible voids ,termite galleries and nests Make small openings into termite shelter tubes and inject product inside Make multiple openings into carton nests in building voids or in trees and make multiple injections of products to varying depths Trench,trench and rod,or rod soil of planter box adjacent to the exterior foundation wall according to state specific treatment standards or to label directions,whichever apply Install In-ground Monitoring Station NON-CHEMICAL TREATMENT SPECIFICATIONS Provide at least 14”clearance between wood and soil in the crawl space Install access to ceiling of basement for inspection and/or treatment Install door/s to provide access for treating soil adjacent to plumbing Install crawl space access door Install Automatic Vents Remove cellulose debris and/or any other debris that would interfere with inspection or treatment in the crawl space Remove form boards Scrape off termite tunnels Set wooden supports on concrete pads to properly insulate wood to soil contact Cut off stucco at least 3”above grade and remove stucco below grade Remove wood to ground contacts Break ground contact on step stringers Prepare floor surface for drilling Install a vapor barrier over the soil of a crawl space Install floor supports to provide additional support BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. FLOOR PLAN LEGEND BASEMENT TREATMENT SPECIFICATIONS Vertically drill basement concrete slab floor and treat the soil beneath Drill and treat basement door frames CRAWL SPACE TREATMENT SPECIFICATIONS Trench or trench/rod soil adjacent to the inside of the foundation walls of a crawl space Trench or trench and rod soil adjacent to the piers of a crawl space Trench or trench and rod soil adjacent to soil pipes of a crawl space Trench or trench and rod soil adjacent to a chimney of a crawl space EXCLUSION/WILDLIFE TREATMENT SPECIFICATIONS Trap -Wildlife Install Mushroom/Turbine Vent Cage -Roof Seal Mushroom/Termite Vent -In Attic Install Plumbing Vent Cap -Roof Screen Gable Vent Screen Foundation Vent Screen Soffit Vent Repair Roof Return Seal Pipe Penetration Seal Hole In Wall/Foundation,Floor,Etc. Install One-Way Door Exclusion Cage Install Garage Door Seal Install Dryer Vent Cover -Wall Install Oven Vent Cover -Wall Install Oven Vent Cage -Roof Install Chimney Cap PRE-CONSTRUCTION TREATMENT SPECIFICATIONS Vertical treatment zone -trench or trench and rod soil adjacent to pillars and other interior foundation elements such as chimneys and soil pipes Vertical treatment zone -trench or trench/rod soil adjacent to utility pipes,plumbing lines,and conduits that will penetrate through the slab (1 gallon/sqft) Horizontal treatment zone -make a horizontal treatment to the entire surface area of soil or substrate to be covered beneath the concrete slab Vertical treatment zone -upon completion of grading along the outside of the exterior foundation wall,treat the backfill by trenching or trenching/rodding the soil adjacent to the exterior foundation wall SLAB TREATMENT SPECIFICATIONS Drill the slab per product label specifications along the expansion joint where two slabs meet and treat soil underneath Treat soil adjacent to plumbing penetrations Drill the slab along one side of the partition wall per product label specifications and treat the soil beneath Drill the slab along both sides of a load-bearing wall per product label specifications and treat the soil beneath Drill through the exterior foundation wall immediately below the slab per product label specifications and treat the soil beneath by short-rodding from the outside Vertically drill the slab along the inside perimeter of the foundation walls and treat the soil beneath the slab www.terminix.com Key #33235 Residential Pest Control Service Plan (3.5.2014) New 3/2014 Rev 3/2015 ©2015 The Terminix International Company Limited Partnership.All rights reserved PEST CONTROL SERVICE PLAN Quarterly Service (4 Treatments) THIS AGREEMENT PROVIDES FOR SERVICES TO CONTROL FOR AND MITIGATE AGAINST INFESTATIONS OFCERTAININSECTS,SPIDERS AND RODENTS.TERMINIX SHALL NOT BE RESPONSIBLE FOR ANY INJURY, DISEASE OR ILLNESS RESULTING FROM BITES,INFESTATION OR CONTAMINATION OR FOR THE REPAIR OF ANY DAMAGE TO THE STRUCTURES ON THE PREMISES CAUSED BY SUCH INSECTS,SPIDERS ANDRODENTS. Purchaser ASMA NOFAN Home Phone 6178036848 Work Phone Mailing Address 159 BRIDGE ST,SALEM,MA 01970 Property Address 159 BRIDGE ST,SALEM,MA 01970-3927 Description of Structure(s)Covered House Email SERVICE /PAYMENT TERMS INITIAL SERVICE VISIT CHARGE *……………………………….………………………………………………………………………………………$300.00 RECURRING SERVICE VISIT CHARGE*……………………………….……………………………….……………………………….……………….$150.00 OWNERSHIP TRANSFER FEE*……………….……………………………….……………………………….………………………………………….$ BILLING FREQUENCY……………………………….……………………………….……………………………….………………………………….Quarterly *Excludes tax (if applicable) PEST CONTROL SERVICES Service Frequency:Quarterly (4 treatments) Standard Pests Covered:cockroaches,mice,rats,silverfish,“house”ants (other than Premium Pest ants listed below),clothes moths,non-poisonous spiders,scorpions,centipedes,millipedes,earwigs,house crickets and paper wasps Premium Pests (Subject to Additional Charges):(select) ☐Fleas ☐Ticks ☐Carpenter Ants ☐Fire Ants ☐Pharaoh Ants ☐Tawny Crazy Ants ☐Black Widow Spiders ☐Brown Recluse Spiders ☐Bees (Yellow Jackets,Hornets,Wasps) NOTICE:YOU,THE PURCHASER,MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION.SEE THE ATTACHED NOTICE OF CANCELLATION FOR AN EXPLANATION OF THIS RIGHT. Terminix has provided the Purchaser with a copy of the manufacturer’s specimen label or other state-required documents for the pesticide(s),which will be used to treat the above-named property. Purchaser accepts and agrees to the Terms and Conditions of this Agreement,including the MANDATORY ARBITRATION and CLASS ACTION WAIVER provisions in Sections 16 and 17 of the Terms and Conditions of this Agreement: Purchaser Name:ASMA NOFAN Purchaser (Signature):Date:06/29/2021 Representative Name: WILLIAMS,STEPHEN M. Representative (Signature):Date: Terminix Branch Phone:6175592700 Terminix Branch Charter No.: Terminix Branch Address:84 CUMMINGS PARK,WOBURN,MA 01801-2125 In the event you have any questions or complaints,you may contact a Terminix representative by calling 1.800.TELLTMX (1.800.835.5869). STATE-SPECIFIC DISCLOSURES. CALIFORNIA:Supplier shall provide the “Notice to Owner/Tenant”as required by Cal.Bus.&Prof.Code section 8538. GEORGIA:The Georgia Structural Pest Control Act requires all pest control companies to maintain insurance coverage.Information about this coverage is available from this pest control company. TEXAS:Licensed and regulated by:Texas Department of Agriculture,Structural Pest Control Service,PO Box 12847,Austin,TX 78711-2847 Phone 1.866.918.4481 Fax 1.888.232.2567. Contract #:8480-062921134001-2280 www.terminix.com Key #33235 Residential Pest Control Service Plan (3.5.2014) New 3/2014 Rev 3/2015 ©2015 The Terminix International Company Limited Partnership.All rights reserved TERMS AND CONDITIONS 1.INITIAL TERM;RENEWAL.The term of this Agreement shall be a period of on e (1)year beginning on the date executed (the “Initial Term”).Thereafter,this Agreement shall automatically renew for additional one (1)year periods (each a “Renewal Term”)unless earlier terminated in accordance with this Agreement.Notwithstanding the foregoing,either Party may terminate this Agreement by providing the other Party with at least 30 days advance written notice prior to the start of any Renewal Term. 2.FEES.Purchaser shall pay the fees for Initial Service Visit and subsequent qua rterly Service Visits for the Initial Term and any Renewal Term in accordance with the payment terms set forth in this Agreement based upon the Payment Option selected by Purchaser. 3.PEST CONTROL SERVICE PLAN.Terminix shall control for and mitigate again st infestations of Standard Pests located in and around the structures on the Purchaser’s premises through delivery of regular pest control service.For an additional charge,Terminix shall control for and mitigate against infestations of Premium Pests designated by Purchaser on Page 1 of this Agreement located in and around the structures on the Purchaser’s premises through delivery of regular pest control service.All services shall be performed in accordance with procedures recognized in the pest control industry and scientific community as effective against target pests.THIS AGREEMENT DOES NOT COVER AND TERMINIX SHALL HAVE NO OBLIGATION WHATSOEVER,WHETHER EXPRESS OR IMPLIED,TO REPAIR ANY DAMAGE TO THE STRUCTURES ON THE PREMISES OR THE CONTENTS THEREIN CAUSED BY ANY PESTS OR TO COMPENSATE PURCHASER FOR ANY SUCH DAMAGE. a.INITIAL SERVICE VISIT;SUBSEQUENT SERVICE VISITS.On the initial ser vice visit,Terminix will apply pesticides both to the interior of the Structures and the exterior perimeter of the Structures on the premises (the “INI Treatment”).One (1)month following the INI Treatment, Terminix will provide the first every other month service treatment applying pesticides to the exterior perimeter of the Structures on the premises and to the interior of the Structures,as necessary,to control any pest infestations as determined by Terminix in its sole discretion (the “Initi al Every Other Month Treatment”).Subsequent to the Initial Every Other Month Treatment,Terminix will apply pesticides only to the exterior perimeter of the Structures on the premises once every two (2)calendar months during the Initial Term and any Renewal Term.Terminix may utilize other pest control methods,including the use of trapping devices, as determined by Terminix in its sole discretion. b.EXCLUDED PESTS.Terminix shall have no obligation to control for or miti gate against the following pests:Termites (subterranean,drywood,damp wood),wood-boring beetles,bed bugs (Cimex lectularius),mosquitoes or any other pests not specified as a Standard Pest or Premium Pest,unless otherwise agreed to in writing by Terminix. c.INTERIM SERVICE VISITS.Subject to the limitations in Section 5–Purchaser Coopera tion,Terminix shall,upon the request of Purchaser and at no additional costs to Purchaser, make a service visit to reapply pesticides to the Structures on the premises as is reasonably necessary to control for and mitigate against acute infestations of Standard Pests and/or Premium Pests which occur between the regularly scheduled service visits. 4.ACCESS TO PROPERTY.Purchaser must allow Terminix access to the structur es for any purpose contemplated by this Agreement,including but not limited to reinspections,whether the inspections were requested by the Purchaser or considered necessary by Terminix.The failure to allow Terminix such access will terminate this Agreement without further notice. 5.PURCHASER COOPERATION.Purchaser’s cooperation is important to ensure the most effective results from Services.Whenever conditions conducive to the breeding and harborage of pests covered by this contract are reported in writing by Terminix to the Purchaser,and are not corrected by Purchaser, Terminix cannot ensure effective Services.If Purchaser fails to correct the conditions noted by Terminix within a reasonable time period,all guarantees as to the effectiveness of the Services in this Agreement shall automatically terminate.Further,additional treatments in areas of such conditions that are not corrected as required shall be paid for by Purchaser as an extra charge. 6.PURCHASER SATISFACTION.Subject to Purchaser’s Cooperation (as defined below),if Purchaser is not satisfied with the services rendered,upon the request of Purchaser and as Purchaser’s sole and exclusive remedy,at no additional cost(s)to Purchaser Terminix shall reapply and/or retreat pesticides to the Structure(s)as is reasonably necessary to control for and mitigate against acute infestations of Standard Pests and/or Premium Pests, as the case may be. 7.LIMITATION OF LIABILITY;LIMITED WARRANTY.EXCEPT AS OTHERWISE P ROHIBITED BY LAW,TERMINIX DISCLAIMS AND SHALL NOT BE RESPONSIBLE FOR ANY LIABILITY FOR INDIRECT,SPECIAL,INCIDENTAL, CONSEQUENTIAL,EXEMPLARY,PUNITIVE AND/OR LOSS OF ENJOYMENT DAMAGES.THE OBLIGATIONS OF TERMINIX SPECIFICALLY STATED IN THIS AGREEMENT ARE GIVEN IN LIEU OF ANY OTHER OBLIGATION OR RESPONSIBILITY,EXPRESS OR IMPLIED,INCLUDING ANY REPRESENTATION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.THIS AGREEMENT DOES NOT PROVIDE FOR THE REPAIR OF ANY DAMAGE CAUSED BY PESTS.THIS AGREEMENT DOES NOT GUARANTEE,AND TERMINIX DOES NOT REPRESENT,THAT PESTS WILL NOT RETURN SUBSEQUENT TO SERVICE TREATMENTS. 8.WATER LEAKAGE.Water leakage in treated areas,in interior areas or throug h the roof or exterior walls of the structures on the premises,may destroy the effectiveness of treatment by Terminix and is conducive to new infestation. Purchaser is responsible for making timely repairs as necessary to stop the leakage.Purchaser’s failure to make timely repairs will terminate this Agreement automatically without further notice.Terminix shall have no responsibility for repairs with respect to water leakage. 9.OWNERSHIP TRANSFER.Upon transfer of ownership of the structures,Servic es may be continued upon request of the new owner and upon payment of the Ownership Transfer Fee set forth on page 1 of this Agreement.In addition,Terminix reserves the right to revise the service charges upon transfer of ownership.In the event the new owner fails to request continuation of this Agreement or does not agree to pay the transfer fee of the revised service charges,this Agreement will terminate automatically as of the date of the change of ownership. 10.FORCE MAJEURE.Terminix shall not be liable to Purchaser for any failure to p erform or delay in the performance under this Agreement attributable in whole or in part to any cause beyond its reasonable control and without its fault or negligence,including but not limited to acts of God,fires,floods, earthquakes,strikes,unavailability of necessary utilities,blackouts, government actions,war,civil disturbance,insurrection or sabotage. 11.ADDITIONAL DISCLAIMERS.This Agreement does not cover and Terminix wil l not be responsible for damage resulting from or services required for:(a) termites and/or any other wood-destroying organisms,except as specifically provided herein;(b)moisture conditions,including but not limited to fungus damage and/or water leakage caused by faulty plumbing,roofs,gutters, downspouts and/or poor drainage;(c)masonry failure or grade alterations; (d)inherent structural problems including,but not limited to,wood to ground contacts;(e) termites entering any rigid foam,wooden or cellulose containing components in contact with the earth and the Structures regardless of whether the component is a part of the Structures; and (f)the failure of Purchaser to properly cure at Purchaser’s expense any condition that prevents proper treatment or inspection or is conducive to pest infestation. 12.CHANGE IN LAW.Terminix performs its services in accordance with the requi rements of law.In the event of a change in existing law as it pertains to the services herein,Terminix reserves the right to revise the service charges or terminate this Agreement. 13.NON-PAYMENT;DEFAULT.In case of non-payment or default by the Purchas er,Terminix has the right to terminate this Agreement.In addition,cost of collection,including reasonable attorney’s fees,shall be paid by the Purchaser,whether suit is filed or not.In addition,interest at the highest legal rate will be assessed for the period of delinquency. 14.CHANGE IN TERMS.At the time of any renewal of this Agreement,Terminix may change this Agreement by adding,deleting or modifying any provision. Terminix will notify the Purchaser in advance of any such change,and Purchaser may decline to accept such a change by declining to renew this Agreement.Renewal of this Agreement will constitute acceptance of any such changes. 15.SEVERABILITY.If any part of this Agreement is held to be invalid or unenforc eable for any reason,the remaining terms and conditions of this Agreement shall remain in full force and effect. 16.MANDATORY ARBITRATION.Any claim,dispute or controversy,regarding an y contract,tort,statute or otherwise (“Claim”),arising out of or relating to this agreement or the relationships among the parties hereto shall be resolved by one arbitrator through binding arbitration administered by the American Arbitration Association (“AAA”),under the AAA Commercial or Consumer,as applicable,Rules in effect at the time the Claim is filed (“AAA Rules”).Copies of the AAA Rules and forms can be located at www.adr.org, or by calling 1.800.778.7879.The arbitrator’s decision shall be final,binding and non-appealable.Judgment upon the award may be entered and enforced in any court having jurisdiction.This clause is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act.Neither party shall sue the other party other than as provided herein or for enforcement of this clause or of the arbitrator’s award; any such suit may be brought only in Federal District Court for the District or, if any such court lacks jurisdiction,in any state court that has jurisdiction.The arbitrator,and not any federal,state or local court,shall have exclusive authority to resolve any dispute relating to the interpretation,applicability, unconscionability,arbitrability,enforceability or formation of this Agreement including any claim that all or any part of the Agreement is void or voidable. However,the preceding sentence shall not apply to the clause entitled “Class Action Waiver.”Venue for arbitration hereunder shall lie in Memphis,TN. 17.CLASS ACTION WAIVER.Any Claim must be brought in the parties’individua l capacity,and not as a plaintiff or class member in any purported class, collective,representative,multiple plaintiff or similar proceeding (“Class Action”).The parties expressly waive any ability to maintain any Class Action in any forum.The arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration.Any claim that all or part of this Class Action Waiver is unenforceable,unconscionable,void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT,TO HAVE A JUDGE OR JURY DECIDE THEIR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION.HOWEVER,THE PARTIES UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY,THROUGH ARBITRATION. 18.GOVERNING LAW.Except for the Mandatory Arbitration Clause in Section 16 of this Agreement which is governed by and construed in accordance with the Federal Arbitration Act,this Agreement shall be governed by,and construed in accordance with,the laws of the state in which the dispute arises without regard to the conflict of laws provisions. 19.ENTIRE AGREEMENT.This Agreement,together with all exhibits thereto,con stitutes the entire agreement between the parties and supersedes all proposals,oral or written,and all other communications between the parties relating to such subject matter,and no other representations or statements will be binding upon the parties.This Agreement may not be modified or amended in any way without the written consent of both parties. 20.NOTICE FOR CALIFORNIA CONSUMERS.In order to establish an account and provide you with service,we may collect personal information about you, www.terminix.com Key #33235 Residential Pest Control Service Plan (3.5.2014) New 3/2014 Rev 3/2015 ©2015 The Terminix International Company Limited Partnership.All rights reserved such as your name or alias(es),physical address,phone number,and/or email address.During the course of business,we will maintain service records related to your established account.If financing a service via our internal financing options,we will also collect your social security number and date of birth in order to process a credit check for loan purposes.We do not sell your personal information.For additional information about your rights related to data privacy,please review our privacy policy,available at www.terminix.com/privacy. Summary of Charges Product Renewals Amount Tax Discount Total Amount Initial Term Residential Inside/Outside Pest Control $750.00 $0.00 $50.00 $700.00 Grand Total:$700 Product Merchandise Quantity Purchaser Payments By signing below,I,the cardholder,have authorized Terminix to process this one-time payment without further signature or authorization from me. $ Authorization Purchaser Name:ASMA NOFAN Purchaser (Signature):Date:06/29/2021 AUTOPAY:Purchaser authorizes Terminix and affiliates including SMAC to automatically debit Purchaser’s checking account or credit card,as indicated below,in an amount equal to any recurring service charges due to Terminix under this Agreement within five (5) days of the date such charge becomes due.This authorization will remain in effect until the fifth business day following Terminix’s receipt from Purchaser of a written notice to cancel such authorization.Purchaser understands that cancellation of this authorization does not cancel Purchaser’s obligations under this Agreement. Mastercard ending in 3872 exp.0125 Will be charged $250.00 as Initial Charge Mastercard ending in 3872 exp.0125 Will be charged $150.00 as Billing Frequency Quarterly Terminix Authorization Purchaser Name:ASMA NOFAN Purchaser (Signature):Date:06/29/2021 SMAC Authorization Purchaser Name:ASMA NOFAN Purchaser (Signature):Date:06/29/2021 THE COMMONWEALTH OF MASSACHUSETTS EXECUTIVE OFFICE OF ENERGY AND ENVIRONMENTAL AFFAIRS Department of Agricultural Resources 251 Causeway Street,Suite 500,Boston,MA 02114 617- 626-1700 fax 617-626-1850 www.Mass.gov/AGR ______________________________________________________________________________ Consumer Information Bulletin INDOOR APPLICATIONS Massachusetts “Regulations Relative to the Commercial Application of Pesticides to Indoor Setting”(333 CMR 13.08)requires you to receive this notice prior to a pesticide application Q.Are indoor pesticide applications safe? A.All pesticides must be treated with caution.Pesticides are intended to be specifically poisonous to a target pest. (insects,weeds,mold,fungus,etc)but if used improperly may also be harmful to other living things, including humans and pets. Some people such as children,elderly citizens,pregnant women and those with health problems may be sensitive to low levels of chemicals and should avoid or minimize exposure to pesticides.Medical questions should be referred to your physician or one of the contacts listed at the end of this sheet. Q.How can I minimize my exposure to pesticides? A.Some pesticide labels specify precautions,which,by law,must be taken before the pesticide can be applied. Your pest management professional should take steps to minimize or eliminate pesticide exposure.It is important that you follow all recommendations that the pest management professional prescribes. Additional precautionary measures that could be taken are: *Know the location where the pesticide will be applied. *Cover or refrigerate edible products. *Remove pets,their food and water bowls,and toys away from the area that is to be treated. *Plan applications times when premises won’t be occupied.If possible plan to stay away for a few hours afterward (minimum of four hours is a good general rule). *Move items away from the area being treated. *Ventilate as much as possible during and following a pesticide application. *Do not walk on or touch the treated area until it is dry. *Ask the applicator where bait stations and rodenticides have been placed. Q.Are there methods for controlling pests without having to use pesticides? A.Integrated Pest Management techniques may be available for the pest problem that you have.Discuss your op tions with your pest management professional or look on the Departments website www.mass.gov/agr for further information regarding IPM.A reputable and experienced pest management professional will be able to recommend IPM methods for your particular pest problem. Q.If I live in an apartment,how do I know when a pesticide application will be made? A.It is required that you receive notification between seven (7)days and forty-eighty (48)hours BEFORE any routine commercial application of pesticides that includes the following information: *Name and phone number of the pest control company *Purpose of application *Name of potential pesticides,active ingredient and EPA Registration Number *Locations to be treated *Proposed date and approximate time of application *Address and phone number of the Pesticide Enforcement and Poison Control Q.What do I have a right to know regarding an application? A.If you ask to be pre-notified about any future pesticide applications,the applicator or employer must provide pre-notification to you.It will include: *Date of next treatment *Locations to be treated *Potential pesticide(s)including active ingredient that may be used If you are the contracting entity or if you request it,the following information must be left with you: *Name and phone number of the pest control company *Name and license number of application *Target pests *Names and EPA Registration Number of pesticides used *Date and approximate time of application Q.What if I have a question or a problem? A.The Department of Agricultural Resources regulates the use of pesticides in Massachusetts.It is a violation of the law to use a pesticide inconsistent with the label directions.All commercial pesticide applicators must have a valid Pesticide Applicator License issued by the Department.Consumers should check to insure that the applicator is licensed or certified.If you suspect that your applicator is unlicensed or a misuse has occurred please contact the Department of Agricultural Resource.If you have any further questions or concerns about pesticides or the application of pesticides you should contact your pest control applicator or you can contact the following: •Massachusetts Pesticide Enforcement (617)626-1781 •EPA Pesticide hotline (800)858-7378 •Massachusetts Poison Information Center (617)232-2120 •Department of Public Health/Bureau of Environmental Health Assessment (617)624-5757 If you have a contractual problem with a pest control company,please contact the Massachusetts Attorney General’s Office of Consumer Affairs at (617)727-8400 or the Better Business Bureau at (617)426-9000 and (413)734-3114. Massachusetts Pesticide Enforcement:www.state.ma.us/dfa/legal/regs/pesticides_regulations_list.htm Massachusetts Pesticide Regulations:www.state.ma.us/dfa/legal/regs/pesticides_regulations_list.htm EPA Pesticide Site:www.epa.gov/ebtpages/pesticides.html Extoxnet –variety of information about pesticides:http://ace.orst.edu/info/extoxnet/ Last Updated August 1,2007 BY SIGNING THIS AGREEMENT,I UNDERSTAND THAT PERMISSION FOR TERMINIX TO BEGIN WORK IMMEDIATELY SHALL NOT BE CONSTRUED AS A WAIVER OF ANY OF MY RIGHTS UNDER THIS NOTICE OF CANCELLATION NOTICE OF CANCELLATION DATE OF TRANSACTION:06/29/2021 YOU MAY CANCEL THIS TRANSACTION WITHOUT ANY PENALTY OR OBLIGATION,WITHIN THREE BUSINESS DAYS FROM THE ABOVE DATE. IF YOU CANCEL,ANY PROPERTY TRADED IN,ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE, ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE,AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED. IF YOU CANCEL,YOU MUST MAKE AVAILABLE TO THE SELLER AT YOUR RESIDENCE,IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED,ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE,OR YOU MAY IF YOU WISH,COMPLY WITH THE INSTRUCTIONS OF THE SELLER REGARDING THE SHIPMENT OF THE GOODS AT THE SELLER’S EXPENSE AND RISK. IF YOU DO MAKE THE GOODS AVAILABLE TO THE SELLER AND THE SELLER DOES NOT PICK THEM UP WITHIN 20 DAYS OF THE DATE OF YOUR NOTICE OF CANCELLATION,YOU MAY RETAIN OR DISPOSE OF THE GOODS WITHOUT ANY FURTHER OBLIGATION.IF YOU FAIL TO MAKE THE GOODS AVAILABLE TO THE SELLER,OR IF YOU AGREE TO RETURN THE GOODS TO THE SELLER AND FAIL TO DO SO,THEN YOU REMAIN LIABLE FOR PERFORMANCE OF ALL OBLIGATIONS UNDER THIS CONTRACT. TO CANCEL THIS TRANSACTION,MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE,OR SEND A TELEGRAM TO: BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700 NOT LATER THAN MIDNIGHT OF:07/02/2021 THEREBY CANCEL THIS TRANSACTION Date: BOSTON 84 CUMMINGS PARK WOBURN,MA 01801- 2125 6175592700 Notice of CancellationInspectionID#:8480-062921134001-2280 159 BRIDGE ST SALEM,MA 01970-3927 Contract #:8480-062921134001-2280 Inspection Date:06/29/2021 Inspector:WILLIAMS,STEPHEN M. BOSTON 84 CUMMINGS PARK WOBURN,MA 01801-2125 6175592700